SEMLS On The
Road
 Need
help with staff training?
SEMLS Workshops To Go were created to help.
Book one now!
“Workshops
To Go” are a series of trainings that
SEMLS staff, our Reference and Interlibrary
Loan providers have developed to take to you.
Each workshop is 2 hours long and ready to
go when and where you need it.
Our current workshops are listed below, and
remember that we are available to develop
customized workshops for you too. Procedures
for booking are listed below the descriptions.
To find out more about asking SEMLS to develop
a workshop tailored to your needs see Consulting.
Workshops To Go
Customer Service
Adapting FISH! to Library Service
This workshop adapts the ideas from the professional
development book and movie FISH!
-- based on the world famous Seattle Fish
Market.
Improving the Library Experience
An introduction to the ideas in The Experience
Economy and provides a new way to look at
the experiences our users have in our library.
Introduction to Customer Service
This workshop gives the staff an opportunity
to talk about what makes good customer service.
Reference and Reference Databases
Basic Reference for Non-Reference
Staff: Basic reference skills will
be covered including useful resources.
GOOGLE PLUS Learn about
restricting searches in all things Google
and how to use it for ready reference.
Reference Interview: Learn
the basics of the reference interview and
brush up your customer service skills.
Review of SEMLS and Statewide Databases
Learn about the electronic databases offered
to all member libraries by SEMLS and the MBLC.
Searching eLibrary eLibrary
is a great resource for accessing news articles,
finding multimedia resources and pulling together
librarian-selected resources.
Searching InfoTrac Take
an in-depth look into the statewide InfoTrac
collection.
Searching SEMLS Newspaper Databases
An overview of the 3 databases offering extensive
newspaper coverage – Newsbank, ProQuest
& eLibrary.
Searching the Web: the Basics
Do you have trouble finding information online?
Learn tips for improving your online searching
skills.
We Can Get That for You!
– The Ins and Outs of Interlibrary Loan
Weeding
Weed It With this introduction
to weeding, gain the confidence and inspiration
needed to weed your collection.
Focused workshops on School Library Collections,
Adult, Children, Reference and Young Adult
collections.
Computer Technology
Basic troubleshooting This
workshop will give non-technical staff the
tools to do some basic troubleshooting when
computer and printer problems occur.
Clip, Paste & Print to Go If you’re
familiar with Microsoft Word but need more
tips in creating flyers faster and easier,
this two-hour tutorial will help.
Focus on Microsoft Office
Basics, such as Windows and Word.
Quick & Dirty Brochures with
Publisher. With step-by-step instruction,
we will show you how to use the ready-made
templates to simplify the process.
Technology Sandbox. give staff the opportunity to try out the latest technology.
The sandbox includes devices and equipment that many of our patrons and students use on a regular basis. Our hope is the sandbox will help library staff feel more comfortable with this technology and will stimulate discussion on programs and services the library can offer to reach out to these users. Technology Sandbox Request Form
“To-Go” workshops are designed
so that several people can provide the same
workshop. We hope that this will give us the
flexibility to be there when you need us.
Do you have other training needs? SEMLS staff
members are available to consult with you
to determine your needs and to develop customized
trainings for you. Just email us at ce@semls.org,
and a staff member will contact you.
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